If you're going the nanny/babysitter route and aren't sure what to ask during the interview, here are 15 questions to ask. Commercial childcare centers and in-home daycare set-ups have different rules, licencing requirements, and issues to consider, though. Regardless of which type of formal childcare provider you choose, ask the owner or director the following:
- How the caregivers are trained?
- Do they receive or pursue ongoing education?
- What is the staff turnover like?
- How do they handle behavioral issues and discipline?
- How do they deal with crying infants?
- Can you observe the classroom or center before you make your decision?
- What kind of food/snacks do they provide, and can they give you a menu?
- Can they accommodate your child's specific dietary needs, if any?
- Will they provide a criminal background check for staff? (In some jurisdictions, this is required by law; in others, it's optional. You always have the right to request one.)
- What are the rates and fees?
- How do you make payments? (Weekly? Monthly? Credit card? Direct withdrawal?)
- Is coverage available on National holidays?
- What is their policy on caring for sick children? (Are they sent home if they spike a fever of 100 or more, or is it 101? Are they willing to administer medication if given permission to do so?)
- Are children required to nap? Do they have a procedure in place for older kids or children who won't sleep? (Are they allowed to play with quiet toys, for example, or do they turn on a movie?)
- Is there an open-door policy and can parents drop in unannounced?
- How long has she been providing care?
- Is she monitored in any way? If there are inspections, how often and who performs them?
- How many other children are in her care, and what are their ages?
- What's the maximum number of children in her care at any one time?
- Is she at capacity already?
- What does a typical day look like?
- Who else will be in house during business hours?
- Any smokers in the house? If so, are there restrictions on where they smoke?
- Does she have First Aid and CPR training? When was she last re-certified?
- Does she provide a contract?
- Will she provide references from current and past clients?
- Can you visually inspect sleeping areas, changing areas, and play areas?
- How will she transport the kids if they leave the premises?
- Are there pets on the premises?
- Do the kids watch television while in her care?
- What are the staff-to-child ratios?
- What is the rate of staff turnover?
- Are the staff members certified in early childhood education?
- Do the staff members have First Aid and CPR training? How often do they re-train?
- Do the kids go off the premises at all? How often?
- Do they mix the age-groups?
- Is there a formal curriculum?
- Is there a contract?
- Can you visually inspect sleeping areas, changing areas, and play areas?
- Are they fully accredited, or are any requirements in the process of being met?
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